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Product Purchase Details

You must submit your claim within 30 days of product purchase.

Open Info Box Your claim is valid only on products purchased between 01/11/2024 and 31/03/2025.
Open Info Box The Serial Number is located on the product packaging and on the label on the underside of the product.
Personal Information

Open Info Box Resellers and Distributors may not claim on behalf of end users.
Delivery Address Details

If your claim is accepted, we will extend your warranty entitlement to 3 years in total.

Upload your receipt

Open Info Box We will be unable to Approve your claim if the Date of Purchase and Part Number of the purchased product are not visible on the image(s) you upload. Upload PDF, PNG, JPG or GIF file. Max file size 20MB.
Optional Questions

Please answer the following questions to help us provide better products and services in future.

Approximately how many people are employed at your company?

What persuaded you to buy a RICOH scanner?

(Please tick all that apply)

What will you scan with your RICOH scanner?

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